Chicago Airport Guide
Chicago Airport Guide
Chicago airport guide for O'Hare, Midway and the two executive airports: terminals, customs, baggage, and where your chauffeur meets you.
Chicago airport guide for O'Hare, Midway and the two executive airports: terminals, customs, baggage, and where your chauffeur meets you.
Book with confidence. Any car, any route.
Choose your vehicle, set your pickup and drop-off, and your chauffeur will be there on time to take you.
Chicago has two major airports and two executive airports. We run flat-rate chauffeured car service to and from all four, with flight tracking, meet-and-greet and no surge pricing. For all your options, see our Chicago airport transportation page.
O'Hare is one of the busiest airports in the world. It has four terminals: 1, 2, 3 and 5 (there is no Terminal 4). Most domestic flights use Terminals 1, 2 and 3. Terminal 5 is the main hub for international arrivals. Tap a map below to open the official terminal PDF.
Based on the official O'Hare directory (as of late 2025). Always check with your airline.
The free Airport Transit System (ATS) train runs 24/7. It connects Terminals 1, 2, 3 and 5, the parking garages, economy lots, rental cars and the Multi-Modal Facility. From Terminal 5, take the ATS to Terminal 3 for the CTA Blue Line to downtown (about a 45-minute ride).
Midway is Chicago's smaller second airport on the southwest side. It has one main terminal with three concourses, A, B and C, connected after security. It is the city's main Southwest Airlines hub and is often faster to get in and out of than O'Hare.
Baggage claim is on the lower level, and the walk from gate to curb is short compared to O'Hare. The CTA Orange Line gets you downtown in about 25 minutes. With luggage, a chauffeured pickup takes you door to door.
Here is what happens after you land, step by step.
After you get off the plane, follow signs to Baggage Claim / Ground Transportation. At O'Hare, this is on the Lower Level of each terminal. All ground transportation is here: taxis, charter buses, suburban and reserved taxis, and the marked Reserved Limousines area.
Pick up your checked bags at your flight's carousel on the lower level. At O'Hare Terminal 5, international bags come out at carousels 10, 11 and 12. If a bag is lost or delayed, go to your airline's baggage office. That is separate from airport lost and found.
We set an exact meeting point when you book. For most O'Hare pickups, it is the lower-level Reserved Limousine area at your arrival terminal. We track your flight, so if you land early or late, your chauffeur adjusts. You get your driver's details and can stay in touch. No rideshare line and no surge.
With meet-and-greet, your chauffeur parks and waits for you inside at a set point, often holding a name sign. It helps most for international arrivals at Terminal 5, first-time visitors, VIPs and executives, families with kids and luggage, and anyone who wants to be walked straight to the car.
You can also choose standard curbside pickup on the lower-level arrivals road. Either way, you never pay surge pricing for a busy arrival time. Wondering what to give your driver? See how much to tip a limo driver.
Flying in from another country? Here is how it works at O'Hare.
Most international flights arrive at Terminal 5, home of US Customs and Border Protection (CBP). After you get off the plane, you go through passport control and immigration, collect your checked bags, then clear customs and exit to the arrivals hall.
Terminal 5 has Mobile Passport Control and Global Entry lanes. Both can cut your time through immigration a lot. If you fly abroad often, Global Entry is worth it.
You exit at the Main International Arrivals Exit on the lower level of Terminal 5. Ground transportation, including the Reserved Limousine area, is there. Customs can take a few minutes or over an hour, so we track your flight and stay flexible. Your chauffeur is ready when you come out, with no extra charge for the wait while you clear.
Flying out? Here is how to make your trip to the airport easy.
At O'Hare, departures and check-in are on the Upper Level of each terminal. We drop you at your airline's door, so you walk straight to check-in or security. Tell us your airline when you book and we will confirm the right terminal: T1, T2 or T3. Some international flights leave from a different terminal than the one you fly back into (T5).
Plan to be at the airport about two hours before a domestic flight and about three hours before an international flight. Then add the drive time. We set a pickup time that allows for traffic on the Kennedy or your route from the suburbs, so you get there with time to spare.
For private and corporate flights, Chicago has two executive airports. We provide corporate car service to both, timed to your flight.
Chicago Executive is in Wheeling, north of the city. It is one of the busiest private aviation airports in the country, serving private jets, charters and corporate flights for the northern suburbs and North Shore. Fixed-base operators (FBOs) handle arrivals, and we set up curbside pickup at your FBO. Chicago Executive car service.
DuPage is in West Chicago and serves the western suburbs. It is a major private aviation airport with modern facilities for private and corporate flights. We meet you at the FBO and drive you into the city or out to the suburbs. DuPage Airport car service.
Flat-rate rides to and from all four Chicago airports, with flight tracking, meet-and-greet and no surge pricing. We serve every neighborhood and 38 suburbs, 24/7.
O'Hare and Midway terminals, customs and pickup spots: the Chicago airport guide in one place.
Know your terminal, your pickup point and your flat-rate ride before you land.